Delivery & Returns

DOMESTIC ORDERS

Delivery of domestic orders is realized by courier services of Pocztex at a flat rate of 20 PLN. Delivery time is usually 1-4 business days. For domestic orders please leave your mobile phone number at checkout.

INTERNATIONAL ORDERS

International Orders will be dispatched twice a week via Global Express from our Headquarters in Warsaw, Poland.
All international orders are shipped as standard international shipping at a flat rate of 100 PLN.

Estimated shipping time is 3-10 business days from the date of the dispatch. Orders will not be dispatched at weekends and on public holidays. All orders placed on these days will be processed the following business week.
All international orders receive full tracking information.

Returns

In the unlikely event that you want to return your purchase we can offer you a refund or an exchange within 7 days from the date of receiving your parcel. We do not accept returns of earrings due to hygiene reasons.

Feel free to make an appointment with us at our Atelier in Nowy Świat 7/16. Find contact details in dedicated section of our website.

We do not store credit card details nor share customer information.

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