Delivery & Returns


Domestic orders from TNT, UPS, DPD should be received within 1–4 business days from the date of shipping. 

Our domestic delivery is flat rate of 20 zł.

For Polish domestic orders please leave your phone number at check out. 


International Orders will be dispatched 2 times a week using Global Express from our Warsaw headquarters.

Standard International Shipping is delivered within 3 - 10 business days from the date of shipping.

Our international delivery is a flat rate of 100 zł. 

We do not ship on weekends, Polish National public holidays. 

Orders placed during this time will be processed the following business week.

All International orders receive full tracking information.


In the unlikely event that you will want to return your purchase, we are happy to exchange/refund items within 7 days of delivery.

We do not accept returns on earrings due to hygiene reasons.

Please do contact us if you would like to arrange an appointment at Atelier.

We do not store credit card details nor do we share customer details.


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